We guarantee the quality of our products and their delivery in good condition. Because we produce a perishable product, we cannot accept returned food items. We will promptly credit you for any meals that are damaged, spoiled, or otherwise inedible as a direct result of shipping or delivery. If you did not like a particular meal, we will credit you for that meal and work with you to replace it on your menu with a substitution. If you are unhappy with the service for any reason and wish to cancel, we will refund the cost of your remaining service after we recalculate your used service based on the shortened service period rate.
HONEST ACTUAL FOOD: How many times have you seen an advertised picture of food that turns out not to be what you really get? I know it happens all the time. Before we started Gourmet Meal Plan we ordered and sampled EVERY single plan in the NYC area, and NOT ONE was representative of the actual food that was delivered. WE ARE DIFFERENT. Every picture on this website is of our actual food produced and delivered to clients that we simply re-plate. You can verify this on our Instagram page and see picture of our meals sent in trays and re-plated that match the pictures on this website.