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Delivery Service
We take orders up until
Noon 12:00 pm for cooking, preparation, and flash freezing the same day.
Orders after noon will be prepared either the same day or more than likely
the next day. All of our orders are delivered via two different
methods depending on your location:
-
Westchester
County, NY locations
-
All other New York state areas
(including all of New York City, all of Long Island, and southern New York
state)
Westchester County, NY Delivery Locations
Orders before noon will
be delivered on the following business day by our own employees to any
location in Westchester County. Meals are delivered by Top Chef
Meal employees Monday - Friday between the hours of 1:00 pm - 6:00 pm.
Unfortunately, we cannot guarantee a specific time for delivery. Your
order will be packed in carry out bags and delivered to your door still
frozen in specially designed vans. Each order will have a copy
of your sales receipt attached to your bag.
If for some reason you cannot accept the
order on the day of delivery simply call our offices before 1:00 pm and we
will hold your order for another day of your choosing. If you do not
call then plan on your order being delivered on the day promised. Our
courteous uniformed delivery personnel will attempt to ring your bell and
hand you the order in person. If you do not answer the door then the
order will be left at your front door.
All Other New York
Sate Locations
For
deliveries throughout the rest of the New York State (including
all of New York City and all of Long Island), we deliver via
United Parcel Service (UPS) ground delivery. Meals shipped to All of
New York city and most of central and eastern part of New York state
(depicted to the right) are delivered NEXT Day.
Meals
delivered to the Western part of New York State pictured to the left are
delivered 2nd day and are shipped only Monday - Wednesday ONLY.
Meals are packed in
special 2" foam insulated boxes and packed with dry ice for overnight
delivery service. Our shipping boxes each can accommodate up to 10
meals for a total shipped cost of $15.00 per box. We ship your
meals the day after your meals are prepared to ensure they are completely
frozen. Place your order by noon and your meals will ship out the next
day and arrive the day after that. Thus, if you place your order on
Monday before noon, we will ship your order on Tuesday and it will arrive
during the day on Wednesday via UPS. Meals delivered by UPS are
shipped Monday - Thursday ONLY.
Please make sure you are home to accept the
order since it MUST be delivered without signature to guarantee it gets to
you still frozen the following day.
What if I am not home when
my meals are delivered
If for some reason you are not home when your
meals are delivered most likely your meals will still remain frozen anyway.
If for some reason one or two of your meals do "mostly" defrost then we
recommend that you do not refreeze them and instead store them in the
refrigerator as soon as possible. They can be safely stored in the
refrigerator after completely defrosting for up to 5 days.
If you place your still frozen meals in the
refrigerator to defrost and take then out when needed, they can be stored
safely for 7 days from the day of delivery.
It will be our pleasure to exceed
your expectations by delivering your favorite meal right to your door |