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Contact

Westchester Kitchen Office:

Top Chef Meals
175 Clearbrook Rd
Elmsford, NY 10523
914-372-7080
orders@topchefmeals.com

Contact

F.A.Q.

Where do we Deliver?

We ship via FedEx to the following states:

Alabama, Arkansas, Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Missouri, Minnesota, Mississippi, New Hampshire, New Jersey, New York, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, Tennessee, Texas, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin

We ship to a very limited number of zip codes in the following states:

Nebraska, New Mexico, North Dakota, South Dakota

     


We also Hand deliver via our Courier service to the following Counties in the New York Tri-State area:

In Conneticut:  Fairfield County

In New York:  Bronx, Brooklyn, Manhattan, Nassau, Queens, Rockland, Suffolk (Western), Westchester

In New Jersey: Bergen, Essex, Hudson, Middlesex (Northern), Morris, Passaic, Union

How do I know what day my order will arrive, and do you guarantee a delivery day or time?

First We do NOT guarantee either a day or time of delivery.

Our meals are made FRESH by professional chefs on Monday - Fridays.

Orders placed BEFORE 12:00 Noon are "typically" completed that day and frozen overnight to be shipped the next day in accordance with our delivery schedule..

Delivery Day

  HOWEVER, due to kitchen workload, holidays, illnesses etc, we cannot guarantee that your order will be shipped in accordance with this schedule.

If you have a critical need for your order to be delivered on a specific day, of course we will do the best we can, but please call our kitchen office at 914-372-7080 for clarification.

Can I place an order and have it shipped to someone else?

Absolutely. Many of our customers throughout the country purchase meals and have them shipped to friends and family members in our shipping area. When you place your order, you can enter a separate shipping address from the billing address you supply.

Shipping Address: will be the address you want us to send the package to.

Billing Address: reflects your name, address and credit card information.

Are both microwave and oven heating instruction provided?

Always. We include specific heating instructions with every order that gives detailed instructions for both conventional and microwave use.

Do I have to register on the website or can I simply place an order?

NO.  You do NOT have to register to place an order on our website.  However, if you are a senior citizen OR wish to be able to reorder a past order you placed we highly recommend tthat you create an online account.  We will NEVER pass your information on to anyone else EVER.

Fill you and your parents' kitchen with locally made Top Chef Meals and easily eat
fresh and healthy cuisine without compromise or commitment.

100% QUALITY GUARANTEE


We guarantee the quality of our products and their delivery in good condition. Because we produce a perishable product, we cannot accept returned food items. We will promptly either replace or credit your Top Chef Meals account for any meals that are damaged, spoiled, or otherwise inedible as a direct result of shipping or delivery.  

We cannot guarantee meals that are unacceptable because of taste preferences or over cooking by consumers.

24 Hour Customer Service

Customer Serviceis available 24 hours per day, 7 days per week. 

TOP CHEF MEALS Customer Service Representatives are available to help you plan your meals and help you through the ordering process and thus help you make the perfect selections, plus:

  • We have new items being added all the time that are not as yet posted on our website.
  • Customize any type of Meal Plan.
  • Create convenient pre-ordered schedules.
Deliver Area

Delivery Areas We Serve

We ship via FedEx to all of the lower 48 states of the US.

Your first shipment to any areas that are served by 3 day or less are shipped free as long as you FIRST create an account and order at least $75 after any discounts. Shipping costs for these zones after the first order are as follows:

Orders less that $110 at $19.95 per box.
Order at least $110 worth and receive 50% off shipping ($9.95) per box up to 21 meals. More than 21 meals require a 2nd shipping box.
Order exactly 21 meals (no other items allowed) and receive FREE Shipping

Western states shipping costs for zone 4, and 3 day select air service shipments can be found HERE.

Delivery Options

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