How do I know what day my order will arrive, and do you guarantee a delivery day or time?
First We do NOT guarantee either a day or time of delivery.
Our meals are made FRESH by professional chefs on Monday - Fridays.
Orders placed BEFORE 11:00 am are "typically" completed that day and frozen overnight to be shipped the next day
HOWEVER, due to kitchen workload, holidays, illnesses etc, we cannot guarantee that your order will be shipped in accordance with this schedule.
If you have a critical need for your order to be delivered on a specific day, of course we will do the best we can, but please call our kitchen office at 914-372-7080 for clarification.